| Commitment | DPW&I employees recognise that they have chosen to become public servants and, as such, are responsible and accountable to the people they serve – the people of the Eastern Cape. This commitment will be demonstrated in upholding and driving the values of the DPW&I in their day-to-day activities – regardless of whether they form part of management, operations, finance or administration. |
| Integrity | The department will consistently honour its commitments to its client, stakeholders and the people, uphold ethical conduct and behaviour. As such integrity will form the foundation for good governance within the DPW&I . |
| Accountability | Each individual in the DPW&I is directly or indirectly involved in government service delivery insofar as infrastructure management and maintenance is concerned. As such each individual must be accountable for his/her actions. The department will strive to instill a culture of accountability to ensure service delivery excellence. |
| Professionalism | As a department which provides a professional service in relation to infrastructure delivery, road delivery and overall infrastructure management and maintenance, the department commits itself to professional conduct in all areas of management, operations, finance and administration. |
| Service excellence | We strive for excellence in the delivery of our mandate and in the execution of our services and commit ourselves to become the best in what we do and how we do it, with workforce that is motivated and diligent in their dealings with all our stakeholders. |
| Transparency | We display transparency in the way we work, and communicate with honesty and integrity in all our relationships. |
| Innovation | We embrace a challenging style that encourages creativity, free thought and calculated risk-taking in pursuit of ever higher goals. |
| Fairness | We accept responsibility with consequences and commit to fair application of policies without abuse and manipulation. |